In this article, we are giving you an overview of all the key information you need to know before starting to use your Chargemap Pass to make sure you can charge your electric car hassle-free. Locating compatible charging stations, prices, managing and paying for charging sessions – consult our tips on how to avoid unpleasant surprises and make it easy to charge your EV ⚡️
Why should you use a charging card to top up at public charging stations?
In Europe, the most common means of payment at public charging stations is the RFID charging card. Other ways of accessing charging stations are still available, but they are becoming increasingly rare. Examples of other means of payment include credit/debit cards and payment using an app on your phone either by NFC or scanning a QR code.
One Chargemap Pass = 800 charging networks in Europe
The Chargemap Pass is the multi network charging card designed by Chargemap to simplify charging for EV drivers. Instead of fiddling about with a myriad cards to access the various networks, the Chargemap Pass provides you with a single payment solution.
You can use it to charge your electric car on over 800 networks (including Ionity, Tesla Superchargers, Enel X Way, Fastned, EVBox, Allego and New Motion to mention but a few) and over 350,000 charge points throughout Europe!
To charge EV fleets, we also offer the Chargemap Business software solution together with a professional version of the Chargemap Pass.
Our dream team is working flat out every day to increase the number of compatible charging stations and networks. And we are focusing on setting up a maximum number of direct connections with charge point operators such as EVBox, Total Energies and GreenFlux to make sure the quality of our charging service is constantly enhanced.
What to do when you receive your Chargemap Pass
Okay, so you have ordered your Chargemap Pass and are ready to conquer Europe behind the wheel of your EV 🚙
Please note that it is an actual card and that for the time being it cannot be used in a dematerialised form (having said that, watch this space… 🤫).
First vital step: you must activate your card before using it at public charging stations.
How do you find charging stations compatible with your card?
Easy peasy! The Chargemap app works in perfect harmony with your card. You can locate all the charging stations compatible with the Chargemap Pass in no time at all.
The compatible charging stations are quite simply symbolised by a Chargemap icon. To make things even easier, you can also apply the ‘Chargemap Pass compatible’ filter so that only the compatible charging points are displayed.
How much does it cost to charge with the Chargemap Pass?
Indeed, the price displayed at the charging station is not necessarily the price applied by your mobility service provider (MSP). Chargemap draws up a connection contract with the networks and they impose a basic rate to which we add a reasonable commission to cover our costs (roaming platforms, servers, assistance etc.).
With that in mind, we make it a point of honour to ensure that Chargemap’s charging rates easy to access and fully comprehensible. You will find all the pricing information directly on the screen for each compatible charging station. As pricing can fluctuate, we invite you to consult the prices in the Chargemap app before each charging session.
How does payment work when charging with the Chargemap Pass?
Now that you have found the right charging station and know everything about the charging rates applied, let us get down to the practical side of things! There are 4 key steps to bear in mind:
1. Badge in to start charging
Start by opening the charging port flap on your EV. Stand in front of the charging station, hold your Chargemap Pass against the reader provided and follow the instructions indicated on the screen or directly on the charging station.
Please note: authentication is not necessarily instantaneous. At some charging stations, you may have to hold the card in place for 10 to 20 seconds until it is recognised by the operator.
2. Plug in your electric vehicle
Unhook the cable that is compatible with your vehicle or use your own personal cable. Plug it into your EV for charging to start.
NB: At rapid charging stations, the cable is always attached to the charging station.
3. Inform the Chargemap community
Check the remaining charging time indicated on your dashboard and let other drivers know that you are charging via the “Check-in” feature on your Chargemap app.
4. Badge out to stop charging
To stop charging, badge your Chargemap Pass against the reader again. Unplug the cable from the charging station first, if you are using your own personal cable, and then unplug it from your vehicle. If you are using a rapid charging station, place the cable back on its holder carefully to avoid any damage.
⚠ ️ At charging stations that invoice according to the time you spend charging, forgetting to badge out can be highly problematic. Quite simply because these charging stations bill you for your connection time. If you don’t badge out to stop the charging session, the time continues to clock up – as does the cost of charging. To avoid any unpleasant surprises when you receive your bill, make sure you badge out systematically when you have finished charging.
What happens if your card is not recognised by the charging station? Consult our help article to find out what to do in this case.
Manage your charges the easy way via the Chargemap app
Every time you charge using your Chargemap Pass, you will receive a charging report by email. This summarises all the data linked to the charging session.
Go to the ‘Pass’ tab in your Chargemap app to manage your card and find all your charging reports and bills. Bills are generated automatically and sent to you by email at the beginning of each month. They give an account of all the previous month’s charging sessions.
We hope you have found this article useful and that the ins and outs of charging EVs at public charging stations are now crystal clear! So get to it and enjoy hassle-free charging with your Chargemap Pass 🚙⚡️